Support

We're here to help! Reach out through any of the channels below.

Support Forum

Community discussions and support

Report problems, request features, or share feedback with the community.

Visit Support Forum

Send us a detailed message

For detailed inquiries or support requests.

teamnotasloth@gmail.com

Twitter/X

Public support and product updates.

@ec00000

Response Times

What to expect

Forum: Community replies vary, admin within 24 hours

Email: Within 24 hours

Twitter/X: Within 24 hours

*During business hours (9 AM - 6 PM AEST)

Common Questions

Quick answers to frequent inquiries

How do credits work?

Each photo processing uses credits. You can purchase credit packages from the pricing page. Credits never expire.

What's your refund policy?

We only refund credits if the generated photos contain mistakes due to randomness in AI. Contact us in the Support Forum or through one of our support channels.

How long does processing take?

Standard headshots process in 2-5 minutes. Advanced headshots may take 5-10 minutes depending on complexity.

Can I get a custom solution?

Yes! We offer enterprise solutions and custom integrations. Contact us via email to discuss your needs.

Don't see your question? Check our full FAQ, visit the Support Forum, or contact us using any method above.